Health On-site
Making a Doctor Appointment
If you become ill while in Australia, you have a few options.
Bond University has a Medical Clinic on campus with a Male and Female Doctor, Nurse and counseling services. You can book into the Bond Medical Clinic to see the GP on campus (telephone: 55954043).
If you are unable to see the doctor on campus there are several medical clinics nearby including Varsity Lakes Family Practice, Lake Orr Family Practice, Eastbrooke Family Clinic Burleigh Waters, Burleigh Heads Medical Centre or Robina Town Centre.
You can expect to pay around $70 to $80 AUD to visit the doctor. You may have a higher fee for first time appointments.
You will be able to use your CISI international health insurance for doctor visits.
Important: you will need to pay out-of-pocket at the appointment and submit the claim for reimbursement. See the Health Insurance section for more information.
Doctor House Call (After Hours)
National Home Doctor Service provides a bulk billing service to all Medicare and International Alliance holders living off campus in your home. Tel:13 SICK (13 7425) or +61 7 5531 1224. Open from 4pm on weekdays, 10am on Saturdays or 24 hours on Sundays and Public Holidays.
Similarly, House Call Doctor provides bulk-billed services to all students covered by Medicare. House call doctors are able to visit students in their homes or on-campus accommodation. International students can also receive an after-hours GP visit, with the cost rebated through Bupa, NIB and Allianz. Tel: 13 55 66. Open from 4pm weekdays, 12 noon Saturdays, and 24 hours on Sundays and Public Holidays.
Pharmacies/Chemists
It is important to note that in Australia it is common to first visit a pharmacist for minor health issues before seeing a doctor. Pharmacies, known as Chemists, not only offer medicine, but also other health and beauty products. The pharmacists are trained professionals who can provide advice on over-the-counter medication for minor aches and pains.
In the US Tylenol (Paracetemol) and Advill (Ibuprofen) are popular. In Australia people take Panadol (Paracetemol) and Nurofen (Ibuprofen).
It is important to read the information accompanying your medication, particularly if you have any drug allergies. Additionally, it is important to note that pills in Australia may come in different sizes than what is typical in the US, so it is important to pay attention to the recommended dosage.
Recommend Apps & Links
myCISI - Download the free myCISI mobile app which is available for IPhone and Android phones. This app provides instant access to many features:
- Email/view your travel insurance documents
- Onscreen display of your ID card
- Offline document availability
- View country specific travel alerts and warnings
- Learn more about the region you are traveling to, personal security assistance information, claim related help, etc.
On weekends, most pharmacies have reduced opening hours, however there is generally one in each area that offers extended opening hours. You can check the closest open pharmacy by visiting google maps and searching for “chemist”. It will alert you to which ones are still open.
Mental Health Resources
Local Counselors
Psychologists at Bond University provide a free, confidential counselling service to help you with anything from academic and study pressures to personal problems. You can find more information about the services and support here and book by emailing ssmc@bond.edu.
Students can also use Bond's 24/7 Crisis hotline by calling 1300359504 or texting 0485829136.
CISI Insurance also covers up to $1,000 (USD) worth of mental health counseling.
Let's Talk Program
Our “Let’s Talk” service provides easy access to informal confidential consultations with a counselor who knows students, and understands the unique pressures that students face when traveling, studying or interning abroad. You can book an appointment by clicking here
If you would like to learn more about the CIS Abroad Let's Talk Program see more info here.