--- title: Emergency Numbers --- [ Micro Credentials ](https://www.cisabroad.com/academics/micro-credentials/?hsLang=en) Table of Contents: [How to use this guide](https://go.goldcoast.cisabroad.com/how-to-use-this-guide?hsLang=en) Before you go [Tips for booking your Flight ](https://go.goldcoast.cisabroad.com/how-to-submit-your-flight-information?hsLang=en#jump) [Health & Wellness Check ](https://go.goldcoast.cisabroad.com/health-check?hsLang=en#jump) [Passports, Visas, and Immigration Rules](https://go.goldcoast.cisabroad.com/requirements?hsLang=en#jump) [Packing](https://go.goldcoast.cisabroad.com/packing-tips?hsLang=en#jump) [Cellphones](https://go.goldcoast.cisabroad.com/communications?hsLang=en#jump) [Money](https://go.goldcoast.cisabroad.com/money?hsLang=en#jump) [Budget Predictor](https://go.goldcoast.cisabroad.com/budget-predictor?hsLang=en#jump) [Apply for a Micro-Credential ](https://go.goldcoast.cisabroad.com/credentials?hsLang=en#jump) Program Information [Introduction](https://go.goldcoast.cisabroad.com?hsLang=en#jump) [Staff](https://go.goldcoast.cisabroad.com/staff?hsLang=en#jump) [Communication with Staff](https://go.goldcoast.cisabroad.com/communication-with-staff?hsLang=en#jump) [Academics](https://go.goldcoast.cisabroad.com/academics?hsLang=en#jump) [Housing](https://go.goldcoast.cisabroad.com/housing?hsLang=en#jump) [CIS Abroad Activities](https://go.goldcoast.cisabroad.com/activities?hsLang=en#jump) [Arrival Instructions](https://go.goldcoast.cisabroad.com/arrival?hsLang=en#jump) [Evaluations](https://go.goldcoast.cisabroad.com/evaluations?hsLang=en#jump) Country / City Information [Cultural Differences](https://go.goldcoast.cisabroad.com/cultural-differences?hsLang=en#jump) [Diversity Abroad](https://go.goldcoast.cisabroad.com/diversity-abroad?hsLang=en#jump) [How to Move Around](https://go.goldcoast.cisabroad.com/moving-around?hsLang=en#jump) [Things to do on your own](https://go.goldcoast.cisabroad.com/explore?hsLang=en#jump) [Sustainability Tips](https://go.goldcoast.cisabroad.com/sustainability?hsLang=en#jump) [Mailing Instructions](https://go.goldcoast.cisabroad.com/mailing-instructions?hsLang=en#jump) [Shopping](https://go.goldcoast.cisabroad.com/shopping?hsLang=en#jump) Emergencies, Health & Safety [In Case of Emergency](https://go.goldcoast.cisabroad.com/emergency-numbers?hsLang=en#jump) [Culture Shock](https://go.goldcoast.cisabroad.com/cultural-shock?hsLang=en#jump) [Health Insurance](https://go.goldcoast.cisabroad.com/health-insurance?hsLang=en#jump) [Health Onsite](https://go.goldcoast.cisabroad.com/health?hsLang=en#jump) [Safety Onsite](https://go.goldcoast.cisabroad.com/safety?hsLang=en#jump) [Code of Conduct](https://go.goldcoast.cisabroad.com/code-of-conduct?hsLang=en#jump) [Independent Travel Form](https://go.goldcoast.cisabroad.com/independent-travel-form?hsLang=en#jump) [Voting From Abroad ](https://go.goldcoast.cisabroad.com/voting-from-abroad?hsLang=en) Student Hub Links: [ Micro Credentials ](https://www.cisabroad.com/academics/micro-credentials/?hsLang=en) # Welcome to Gold Coast [ How to use this guide ](https://go.goldcoast.cisabroad.com/how-to-use-this-guide?hsLang=en#jump) Before you go [ Tips for booking your Flight ](https://go.goldcoast.cisabroad.com/how-to-submit-your-flight-information?hsLang=en#jump) [ Health & Wellness Check ](https://go.goldcoast.cisabroad.com/health-check?hsLang=en#jump) [ Passports, Visas, and Immigration Rules ](https://go.goldcoast.cisabroad.com/requirements?hsLang=en#jump) [ Packing ](https://go.goldcoast.cisabroad.com/packing-tips?hsLang=en#jump) [ Cellphones ](https://go.goldcoast.cisabroad.com/communications?hsLang=en#jump) [ Money ](https://go.goldcoast.cisabroad.com/money?hsLang=en#jump) [ Budget Predictor ](https://go.goldcoast.cisabroad.com/budget-predictor?hsLang=en#jump) [ Apply for a Micro-Credential ](https://go.goldcoast.cisabroad.com/credentials?hsLang=en#jump) Program Information [ Introduction ](https://go.goldcoast.cisabroad.com?hsLang=en#jump) [ Staff ](https://go.goldcoast.cisabroad.com/staff?hsLang=en#jump) [ Communication with Staff ](https://go.goldcoast.cisabroad.com/communication-with-staff?hsLang=en#jump) [ Academics ](https://go.goldcoast.cisabroad.com/academics?hsLang=en#jump) [ Housing ](https://go.goldcoast.cisabroad.com/housing?hsLang=en#jump) [ CIS Abroad Activities ](https://go.goldcoast.cisabroad.com/activities?hsLang=en#jump) [ Arrival Instructions ](https://go.goldcoast.cisabroad.com/arrival?hsLang=en#jump) [ Evaluations ](https://go.goldcoast.cisabroad.com/evaluations?hsLang=en#jump) Country / City Information [ Cultural Differences ](https://go.goldcoast.cisabroad.com/cultural-differences?hsLang=en#jump) [ Diversity Abroad ](https://go.goldcoast.cisabroad.com/diversity-abroad?hsLang=en#jump) [ How to Move Around ](https://go.goldcoast.cisabroad.com/moving-around?hsLang=en#jump) [ Things to do on your own ](https://go.goldcoast.cisabroad.com/explore?hsLang=en#jump) [ Sustainability Tips ](https://go.goldcoast.cisabroad.com/sustainability?hsLang=en#jump) [ Mailing Instructions ](https://go.goldcoast.cisabroad.com/mailing-instructions?hsLang=en#jump) [ Shopping ](https://go.goldcoast.cisabroad.com/shopping?hsLang=en#jump) Emergencies, Health & Safety [ In Case of Emergency ](https://go.goldcoast.cisabroad.com/emergency-numbers?hsLang=en#jump) [ Culture Shock ](https://go.goldcoast.cisabroad.com/cultural-shock?hsLang=en#jump) [ Health Insurance ](https://go.goldcoast.cisabroad.com/health-insurance?hsLang=en#jump) [ Health Onsite ](https://go.goldcoast.cisabroad.com/health?hsLang=en#jump) [ Safety Onsite ](https://go.goldcoast.cisabroad.com/safety?hsLang=en#jump) [ Code of Conduct ](https://go.goldcoast.cisabroad.com/code-of-conduct?hsLang=en#jump) [ Independent Travel Form ](https://go.goldcoast.cisabroad.com/independent-travel-form?hsLang=en#jump) [ Voting From Abroad ](https://go.goldcoast.cisabroad.com/voting-from-abroad?hsLang=en#jump) ## Emergency Numbers In case of emergency, first dial 000 to reach health and police resources, firefighting resources, rescue and civil protection. Triple zero is Australia's primary emergency service number and should be used if urgent emergency assistance is required (very similar to 911 in the US). These services can also be accessed by calling 112 on a mobile phone. Calls made to 112 will re-route to 000. Be prepared to say your name and share your exact location and type of emergency. **Then call the CIS Abroad on-site staff. They will help to guide you through the emergency.** Gold Coast Site Director (Grace Gutwein): +61 432 558 534** **** ****If you cannot immediately connect with the on-site staff, call the US Emergency Phone at +1 413 210 7091 **(you can share this number with your parents). The CIS Abroad emergency phone is used for on-site emergencies across the world, and someone will always be able to answer, as the phone is monitored 24/7. CIS Abroad also has an emergency email address: [emergency@cisabroad.com](mailto:emergency@cisabroad.com)    **Additional Numbers:** **- 24 hour pharmacy -Surfer's Paradise 24 Hour**: (+61) 07 5592 1321) - U.S. Citizens with (non-life-threatening) emergencies, please call (02) 9373-9200 Outside of Office Hours, contact: (02) 4422-2201  **- U.S. Embassy Canberra Location**: Moonah Place, Yarralumla, ACT 2600 Telephone: (02) 6214-5600 Email: AskEmbassyCanberra@state.gov   **- U.S. Consulate in Sydney** Location: Level 10, MLC Centre, 19-29 Martin Place, Sydney, NSW 2000   **- U.S. Consulate in Melbourne** Location: 553 St Kilda Road, Melbourne, Victoria 3004 Telephone: (03) 9526-5900 **- U****.S. Consulate in Perth Location**: 4th Floor, 16 St. George’s Terrace, Perth, WA 6000 Telephone: (08) 6144-5100, 8:30am – 4:30pm *If it is a medical emergency, taking a taxi may be the quickest way to get to the hospital.*   [Previous Chapter Shopping ](https://go.goldcoast.cisabroad.com/shopping?hsLang=en#jump) [Next Chapter Culture Shock ](https://go.goldcoast.cisabroad.com/cultural-shock?hsLang=en#jump) We’re Here to help: +1-877-617-9090 Copyright © 2023 Center for International Studies | Legal